Terms & Conditions

📘 Terms and Conditions for Book Purchases

Please read these Terms and Conditions carefully before making a purchase. By placing an order, you agree to the terms outlined below.

1. Product Information

We strive to provide accurate descriptions and images of our books. However, we do not guarantee that the product descriptions, images, or other content are error-free. Minor variations may occur.

2. Pricing and Payment

All prices are listed in NZ dollars and are subject to change without notice.
We accept payments through secure third-party gateways. By submitting your payment information, you authorise us to charge the applicable amount for your purchase.

3. Shipping and Delivery (Physical Books)

Orders are processed within 5-7 business days.
Delivery times may vary based on your location and shipping method.
We are not responsible for delays caused by the shipping carrier or customs (if applicable).

4. Digital Products (eBooks, PDFs, etc.)

Upon purchase, digital books will be delivered via download link or email.
You are granted a non-transferable, non-exclusive license to use the digital content for personal use only.
Sharing, reselling, or distributing digital files without permission is strictly prohibited.

5. Refunds and Returns

Please refer to our Refund Policy for complete details.

6. Intellectual Property

All content, including book content, cover designs, and branding, is the intellectual property of He Aroha Te Aroha, and the Herewini Whānau. Unauthorised use or reproduction is prohibited.

7. User Conduct

By using our website and services, you agree not to:

Violate any laws or regulations
Attempt to gain unauthorised access to our systems
Copy or resell our products without permission

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products, whether physical or digital.

9. Governing Law

These Terms are governed by the laws of Aotearoa New Zealand, without regard to conflict of law principles.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to this page.